Privacy policy

Who handles your data

Kaitek Servicios Técnicos para la Construcción, S.L.P. (Kaitek Arquitectura), tax ID B67314591, C/ de la Gleva, 31-33, local 1, 08006 Barcelona, Spain. Phone +34 93 685 22 85. Email: info@kaitekarquitectura.com.

What data we use, what for and for how long

When you write to us or ask for a quote

• What data: name, email, phone, address or cadastral reference of the property, what you tell us and the files you attach. Through forms, email, phone or WhatsApp.
• What for: to reply to you and prepare our proposal.
• Why we may do it: you ask for it: these are steps before a possible contract.
• How long: requests made through the quote forms, 6 months. Emails and messages, 1 year if no commission follows.

When you hire us

• What data: the above, tax ID, billing details and the documents for the property and the project.
• What for: to do the work, process the paperwork and invoice it.
• Why we may do it: the contract and our legal, tax and professional obligations.
• How long: invoices and accounts, 6 years. The project file, 10 years from the end of the commission, because of the professional liability set by the Spanish Building Act (LOE).

When you browse the website and accept analytics cookies

• What data: website usage data, without your name: pages viewed, device, approximate city and the type of service you ask for in the form. If you send us a request, we add the page where you entered the website and where you came from (for example, Google or another website).
• What for: to learn what people read and ask for, so we can improve the website, and which channels our enquiries come from.
• Why we may do it: your consent, which you can withdraw at any time.
• How long: 14 months. Data added to a request is kept for as long as the request.

When you send a form

• What data: technical data from your browser.
• What for: to block automated submissions and spam (reCAPTCHA).
• Why we may do it: our legitimate interest in protecting the website.
• How long: the period set by Google for this service.

We do not make automated decisions about you or build profiles.

If you give us data about other people (for example, a tenant or a neighbour), tell them first. The forms are not intended for children under 14.

Who else sees your data

We do not share your data with anyone for advertising. Only these providers see it, working for us under contract and following our instructions:

• Nube Interactiva 2012 SL (Barcelona): website hosting and maintenance. The servers are in the European Union.
• Google: email (Google Workspace), website statistics (Google Analytics) and spam protection (reCAPTCHA).
• WhatsApp (Meta): only if you message us on WhatsApp.

When your commission requires it, we send the necessary data to public authorities (for example, city councils, the Generalitat de Catalunya or the Spanish Tax Agency), to the entities that review building permits on the authorities’ behalf (ECA), and to the COAC to certify or register documents.

Google and Meta may process data in the United States. They do so under the EU–US Data Privacy Framework and the European Commission’s standard contractual clauses, which ensure protection equivalent to that in Europe.

Your rights

You can ask us at any time to:

• see what data we hold about you;
• correct or delete it;
• stop using it or restrict how we use it;
• send it to you in a file so you can take it to another company;
• withdraw your consent, if you gave it.

Write to info@kaitekarquitectura.com with the subject “Data protection”. We will reply within one month. If we need to confirm your identity, we will ask you.

If you think we have not handled your data properly, you can complain to the Spanish Data Protection Agency (AEPD).

How we protect it

Only the people at the firm who need your data for your request or commission can access it. The website uses an encrypted connection (https) and quote files are kept in a private folder on the server.

Changes to this policy

If the way we use data changes, we will update this page and its date.